You have the right to cancel your order up to 14 days after receipt. After cancellation you have another 14 days to return your product.
You will then be credited with the full order amount including shipping costs.
Only the costs for the return shipment from your home to the webshop are for your own account.
If you make use of your right of withdrawal, the product have to be returned to the webshop with all accessories supplied and – if reasonably possible – in its original condition and packaging.
To exercise this right, please contact us by Email. Send an Email to: firstname.lastname@example.org with the reason of the return and preferably some pictures .
Always register the article for return via email@example.com
Pack the item well and firmly to minimize the risk of damage, preferably in the original packaging.
Send the item in a solid box.
Enter the send by email return number on the return form supplied with the order and put it in the box or packaging.
Or write the return number and the address of Stoverinck Lederwaren on the box:
Stoverinck Lederwaren BV
We look at the condition of the returned item and based on that we determine what the depreciation is.
the deadline for submission is 30 days after receipt of the order / goods.
we do not accept packages / items that are sent without postal stamps or packages that are damaged from the outside.
Items that are personalized and items that are custom made and / or made to special order are not eligible for return.
Returns that have not been reported within the return period of 30 days or have not been reported at all
will not be processed and are therefore not eligible for compensation or refund.
We will refund the order amount due within 14 days after registering your return, provided that the product has been returned in good order.